Support
Have a question, feedback, or need help? We're here for you.
Frequently Asked Questions
How does Outfitap work?
Take a full-body photo (or use an existing one), then select any outfit image — from your camera roll, a store, or the web. Our AI generates a realistic preview of you wearing that outfit in seconds.
Are my photos stored?
No. Your photos are processed in real-time and exist in memory only during processing (30–120 seconds). They are permanently discarded immediately after and are never stored on our servers or used for AI training.
How do I cancel my subscription?
Subscriptions are managed through the Apple App Store or Google Play Store. You can cancel anytime from your app store account settings. We do not process payments or cancellations directly.
How many free try-ons do I get?
The free tier includes 2 virtual try-on generations. After that, a subscription is required for unlimited use.
What kind of photos work best?
Full-body photos with good lighting, taken straight-on, work best. The AI performs better with clear, well-lit images where your full body is visible.
Can I try outfits for someone else?
Yes! You can create multiple profiles within the app for yourself, friends, or family. All profile data is stored locally on your device only.
Still Need Help?
If you didn't find the answer you're looking for, we're here to help! Reach out to us at:
contact@outfitap.comWe typically respond within 24–48 hours. For urgent issues related to your subscription, please contact Apple or Google support directly through your app store account.
Outfitap is a product of DecanTech · France